Our team has resolved the issue impacting customers ability to run the General Ledger Detail report. This was caused by a recent change, which was reverted to resolve the impact to our customers. We apologise for any inconvenience this has caused.
Posted Jun 09, 2023 - 03:22 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 3:14am UTC
Posted Jun 09, 2023 - 03:15 UTC
Identified
We have identified what is causing an error message when trying to run the General Ledger Details report.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 2:38am UTC
Posted Jun 09, 2023 - 02:38 UTC
Investigating
We are aware customers trying to run the General Ledger Details report are experiencing a 'Something went wrong' error message. Our team is investigating this with urgency.
Status Last Reviewed: 2:32am UTC
Posted Jun 09, 2023 - 02:33 UTC
This incident affected: Core Xero Products (Reporting).