Our team has resolved the issue impacting AU customers trying to access Tax returns in XPM. We apologise for any inconvenience this has caused.
Posted Nov 05, 2025 - 22:51 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Posted Nov 05, 2025 - 22:43 UTC
Investigating
We are aware some AU customers trying to access tax products in XPM are being logged out and cannot access returns. Our team is investigating this with urgency.