Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero
Incident Report for Xero
Resolved
Our team has resolved the issue impacting customers trying to accessing invoices. This was caused by a bug which we have rolled back. We apologise for any inconvenience this has caused.
Posted Nov 27, 2024 - 18:53 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 27, 2024 - 18:51 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7:42pm
Posted Nov 27, 2024 - 18:42 UTC
Investigating
We are aware some customers trying to preview or send online invoices are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 6:36pm
Posted Nov 27, 2024 - 18:37 UTC
This incident affected: Core Xero Products (Invoicing, Bills & Quotes).