Some users are unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Feb 18, 2020 - 04:08 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Feb 18, 2020 - 04:01 UTC

Update

We are continuing to investigate this issue.

Posted Feb 18, 2020 - 03:44 UTC

Update

We are continuing to investigate this issue.

Posted Feb 18, 2020 - 03:44 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Feb 18, 2020 - 03:42 UTC

This incident affected: Xero Platform and Settings.