Global: Products and Services - Some users may be experiencing issues

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to access Products and Services in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Oct 03, 2023 - 01:01 UTC

Investigating

We are aware some customers trying to access Products and Services in Xero are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 11:16pm UTC
Posted Oct 02, 2023 - 23:17 UTC
This incident affected: Core Xero Products (Products and services).