Our team has resolved the issue impacting AU, NZ & UK customers ability to access the Leave menu in their respective Payroll products. This was due to a prior release and was resolved by rolling back the change.
We apologise for any inconvenience this has caused.
Posted Feb 03, 2023 - 00:18 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 12:09am UTC
Posted Feb 03, 2023 - 00:10 UTC
Identified
We have identified what is impacting AU, NZ & UK customers ability to access the Leave menu in their respective Payroll products.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 12:03am UTC
Posted Feb 03, 2023 - 00:04 UTC
Investigating
We are aware AU, NZ & UK customers are intermittently experiencing errors when accessing the Leave menu in Payroll. Our team is investigating this with urgency.
Status Last Reviewed: 11:34pm UTC
Posted Feb 02, 2023 - 23:35 UTC
This incident affected: Australia - Regional Products (AU Payroll), New Zealand - Regional Products (NZ Payroll), and United Kingdom - Regional Products (UK Payroll).