Global: Xero - some customers may be experiencing issues in Xero

Incident Report for Xero

Resolved

Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.
Posted May 06, 2026 - 11:03 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.
Posted May 06, 2026 - 10:08 UTC

Investigating

We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
Posted May 06, 2026 - 09:30 UTC
This incident affected: Xero Platform and Settings.
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