Users are unable to log into Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.

Posted Oct 25, 2016 - 21:20 UTC

Update

We’re closer to getting you back on Xero, sorry for the disruption this is causing you.

Posted Oct 25, 2016 - 21:11 UTC

Update

We're currently working to get everyone back up and running. Thanks for your continued patience.

Posted Oct 25, 2016 - 21:00 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.

Posted Oct 25, 2016 - 20:49 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Oct 25, 2016 - 20:40 UTC