Users unable to log into Xero

Incident Report for Xero

Resolved

Access is back up now but we are continuing to monitor closely. Thank you for your patience while we sorted out the login issue.

Posted Jan 31, 2017 - 00:43 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.

Posted Jan 31, 2017 - 00:04 UTC

Update

Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.

Posted Jan 30, 2017 - 23:53 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Jan 30, 2017 - 23:42 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Jan 30, 2017 - 23:32 UTC