Global: XPM - customers redirected to dashboard

Incident Report for Xero

Resolved

This incident has been resolved.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted May 10, 2023 - 00:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 09, 2023 - 23:57 UTC

Investigating

We are aware customers trying to access different areas in XPM are being redirected to the dashboard. Our team is investigating this with urgency.

Status Last Reviewed: 10:46pm UTC
Posted May 09, 2023 - 22:47 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).