Global: XPM - Some customers are experiencing issues

Incident Report for Xero

Resolved

This incident has been resolved.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Mar 08, 2023 - 00:57 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12:04AM UTC

Posted Mar 08, 2023 - 00:04 UTC

Investigating

We are aware some customers trying to navigate in XPM are experiencing performance issues. Our team is investigating this with urgency.

Status Last Reviewed: 11:55pm UTC

Posted Mar 07, 2023 - 23:56 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).