Some users are experiencing issues accessing WorkflowMax and Xero Practice Manager

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing WorkflowMax, Xero Practice Manager and Partner Tools.

Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jul 26, 2018 - 03:09 UTC

Update

We're currently working to get WorkflowMax, Xero Practice Manager and Partner Tools back up for everyone.
Thanks for your continued patience.
Posted Jul 26, 2018 - 02:59 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to access WorkflowMax, Xero Practice Manager and Partner Tools as soon as possible.
Posted Jul 26, 2018 - 02:37 UTC

Update

We’re currently aware of an issue preventing users from accessing WorkflowMax, Xero Practice Manager and Partner Tools. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 26, 2018 - 02:20 UTC

Investigating

We are currently investigating this issue.
Posted Jul 26, 2018 - 02:16 UTC
This incident affected: Xero Partner Products & Tools (Xero Partner Hub, Xero Tax (AU)).