Some Payroll users are getting timeouts in Xero

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Mar 30, 2021 - 06:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 30, 2021 - 06:21 UTC

Investigating

We’re currently aware of an issue where some Payroll users are getting timeouts in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Mar 30, 2021 - 06:17 UTC

This incident affected: Xero Platform and Settings.