Some users unable to access Reports

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing Reports in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.

Apologies for the inconvenience caused by this issue.
Posted Jul 31, 2017 - 23:19 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to access Reports as soon as possible.
Posted Jul 31, 2017 - 23:01 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jul 31, 2017 - 22:55 UTC

Investigating

After the outage from this morning, we've become aware of an issue preventing some users from accessing Reports in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 31, 2017 - 22:45 UTC