New Invoicing - Online payments unable to be added when raising an invoice

Incident Report for Xero

Resolved

Customers are now able to set up Online Payments in invoices via New Invoicing. Our team resolved what was causing this impact which related to a prior release which has been reverted.

We apologise for any inconvenience this has caused.
Posted Feb 06, 2023 - 19:33 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7.15pm UTC
Posted Feb 06, 2023 - 19:13 UTC

Investigating

We are aware customers are unable to add online payments when raising an invoice via New Invoicing. Our team is investigating this with urgency.

Status Last Reviewed: 6.22pm UTC
Posted Feb 06, 2023 - 18:23 UTC
This incident affected: Core Xero Products (Invoicing, Bills & Quotes).