Xero Practice Manager - Some users unable to access

Incident Report for Xero

Resolved

Our team has resolved the issues some customers experienced across XPM. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

Posted Nov 24, 2023 - 00:24 UTC

Investigating

We are aware some customers trying to access XPM are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:09am UTC

Posted Nov 24, 2023 - 00:10 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).