Gusto has advised that they have resolved the issue.
Posted Sep 30, 2026 - 03:36 UTC
Monitoring
Gusto has implemented a fix and we are currently monitoring the results.
Posted Sep 30, 2026 - 01:35 UTC
Identified
We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.
Posted Sep 29, 2026 - 20:57 UTC
This incident affected: United States - Regional Products (US Payroll, powered by Gusto).