Our Product Team have resolved the issues accessing and using Xero and Payroll.
Please let us know if you still have any issues, and we’ll investigate further.
Posted Nov 28, 2016 - 01:54 UTC
Monitoring
Our Product Team have resolved the issues with accessing and working with Xero, however some users may still be experiencing errors while using Payroll.
Posted Nov 28, 2016 - 01:48 UTC
Update
Sorry for the disruption this is causing you.
Posted Nov 28, 2016 - 01:47 UTC
Update
We're currently working to get everyone back up and running. Thanks for your continued patience.
Posted Nov 28, 2016 - 01:18 UTC
Identified
Our Product Team have identified the cause, and are working to restore full performance of Xero as soon as possible.
Posted Nov 28, 2016 - 01:02 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Nov 28, 2016 - 00:52 UTC
Investigating
We're currently aware of some users experiencing errors and slowness while accessing and using Xero.
Apologies for the inconvenience this is causing you - we'll update as soon as we have any more news.