AU Simpler BAS - Some users are seeing error 500 page

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from working with Simpler BAS.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Oct 16, 2017 - 00:27 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Oct 16, 2017 - 00:23 UTC

Update

We are currently investigating this issue.

Posted Oct 16, 2017 - 00:14 UTC

Investigating

We’re currently aware of an issue preventing some users from using Simpler BAS. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Oct 16, 2017 - 00:13 UTC