Global: XPM - customers may be experiencing degraded performance

Incident Report for Xero

Resolved

Our team has resolved the issue causing slowness in XPM. This was caused by a recent release, which was reverted to resolve the impact to customers. We apologise for any inconvenience this has caused.
Posted Aug 29, 2023 - 22:30 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 10:08pm UTC
Posted Aug 29, 2023 - 22:08 UTC

Investigating

We are aware customers may be experiencing degraded performance in XPM. Our team is investigating this with urgency.

Status Last Reviewed: 9:53pm UTC
Posted Aug 29, 2023 - 21:54 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).