Our team has resolved the issue impacting global customers trying to access their Shopify integration in Xero. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted May 28, 2024 - 00:27 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 12.14am UTC
Posted May 28, 2024 - 00:14 UTC
Identified
We have identified what is impacting global customers trying to access their Shopify integration in Xero.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 11:44pm UTC
Posted May 27, 2024 - 23:45 UTC
Investigating
We are aware that customers trying to access their Shopify integration in Xero are experiencing an error. Our team is investigating this with urgency.
Status Last Reviewed: 11:19pm UTC
Posted May 27, 2024 - 23:21 UTC
This incident affected: Xero Platform and Settings.