Issues accessing Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from accessing parts of Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Aug 22, 2016 - 23:27 UTC

Identified

Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.

Posted Aug 22, 2016 - 23:17 UTC

Investigating

We’re currently aware of an issue preventing a small number of users from accessing some parts of Xero. We're investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Aug 22, 2016 - 23:08 UTC