Users are unable to access WorkflowMax/Xero Practice Manager/Xero Tax

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessesing WorkflowMax/Xero Practice Manager/Xero Tax.

Please let us know if you still have any further issues with your access, and we’ll investigate further.
Posted Sep 05, 2017 - 02:03 UTC

Identified

Our Product Team have identified the cause, and are working to improve performance to WorkflowMax/Xero Practice Manager/Xero Tax as soon as possible.
Posted Sep 05, 2017 - 01:55 UTC

Update

Our Product Team are currently working to correct this issue with WorkflowMax/Xero Practice Manager/Xero Tax, as a top priority. Users can now log in but may be experiencing degraded performance. Thanks for your patience.
Posted Sep 05, 2017 - 01:44 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Sep 05, 2017 - 01:37 UTC

Investigating

We’re currently aware of an issue preventing access to WorkflowMax/Xero Practice Manager/Xero Tax. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Sep 05, 2017 - 01:28 UTC