Our Product Team have resolved the issue that was affecting the performance in Xero Payroll.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jul 02, 2018 - 08:04 UTC
Update
We apologise for any inconvenience caused, our Product Team are working on a solution.
Posted Jul 02, 2018 - 07:25 UTC
Update
We are still monitoring the situation to ensure the issue has been fully resolved.
Posted Jul 02, 2018 - 06:07 UTC
Update
We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Posted Jul 02, 2018 - 05:02 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jul 02, 2018 - 04:07 UTC
Monitoring
Our Product Team are seeing an improvement in Payroll performance in Xero, we are currently monitoring the situation and will provide an update as soon as possible.
Posted Jul 02, 2018 - 03:27 UTC
Update
We’re closer to sorting this out, sorry for the disruption this is causing you.
Posted Jul 02, 2018 - 02:56 UTC
Identified
Our Product Team have identified the cause, and are working to restore performance to Xero Payroll as soon as possible.
Posted Jul 02, 2018 - 02:32 UTC
Investigating
We are currently investigating this issue.
Posted Jul 02, 2018 - 02:21 UTC
This incident affected: Xero Platform and Settings.