Some customers are receiving an error when accessing Reports in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing Reports in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted May 15, 2019 - 00:47 UTC

Update

We are continuing to investigate this issue.

Posted May 15, 2019 - 00:42 UTC

Update

We’re currently aware of an issue preventing some users from accessing Reports in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted May 15, 2019 - 00:35 UTC

Investigating

We are currently investigating this issue.

Posted May 15, 2019 - 00:32 UTC

This incident affected: Xero Platform and Settings.