Our Product Team have resolved the issue that was preventing users from running Payroll reports in Xero. Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jun 24, 2018 - 03:46 UTC
Update
We're currently working to get Payroll reports back up for everyone. Thanks for your continued patience.
Posted Jun 24, 2018 - 03:44 UTC
Identified
Our Product Team have identified the cause, and are working to restore your ability to run Payroll reports as soon as possible.
Posted Jun 24, 2018 - 03:13 UTC
Update
We’re sorry for any inconvenience this is causing you. Thank you for your support while we fix this for you.
Posted Jun 24, 2018 - 02:37 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jun 24, 2018 - 02:06 UTC
Update
Our Product Team are doing everything they can to resolve the issue with running Payroll reports. Thanks for your patience.
Posted Jun 24, 2018 - 01:33 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jun 24, 2018 - 01:04 UTC
Update
We’re currently aware of an issue preventing users from running Payroll reports in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jun 24, 2018 - 00:34 UTC
Investigating
We are currently investigating this issue.
Posted Jun 24, 2018 - 00:30 UTC
This incident affected: Xero Platform and Settings.