All Systems Operational

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Analytics powered by Syft Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025
Hubdoc - Planned maintenance
Completed - The scheduled maintenance has been completed.
Mar 23, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 16:00 UTC
Scheduled - Due to planned maintenance, customers will be unable to search for documents in Hubdoc for a period of 30 minutes on Sunday 23 March at 4pm UTC.
Mar 23, 00:17 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Global: Hubdoc - Customers may experience a delay in publishing documents to Xero
Resolved - Our team has resolved the issue impacting customers trying to publish documents to Xero in Hubdoc. We apologise for any inconvenience this has caused.

This was caused by a system error and the team implemented a fix to resolve the issue.
Mar 18, 18:55 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 6:38pm UTC
Mar 18, 18:38 UTC
Identified - We have identified what is impacting customers trying to publish documents to Xero in Hubdoc.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 6:15pm UTC
Mar 18, 18:16 UTC
Investigating - We are aware customers trying to publish documents to Xero in Hubdoc are experiencing delays. Our team is investigating this with urgency.

Status Last Reviewed: 5:28pm UTC
Mar 18, 17:28 UTC
AU: Payroll - Customers may experience time out errors when creating pay runs
Resolved - Our team has resolved the issue impacting AU customers trying to create a pay run in AU Payroll. This was caused by an issue with how the database processed requests. We apologise for any inconvenience this has caused.
Mar 18, 07:10 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 6:47am UTC
Mar 18, 06:47 UTC
Identified - We have identified what is preventing AU customers trying to create a pay run in AU Payroll.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 6:45am UTC
Mar 18, 06:45 UTC
Investigating - We are aware AU customers trying to create a pay run in AU Payroll are experiencing timeout errors. Our team is investigating this with urgency.

Status Last Reviewed: 6:38am UTC
Mar 18, 06:39 UTC
Mar 17, 2025

No incidents reported.

Mar 16, 2025
IR System Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 05:00 UTC
Scheduled - Inland Revenue (IR) is completing scheduled maintenance from 6pm, Friday 14 March to 9 am, Monday 17 March 2025 NZT.

During this time you will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 9am, Monday 17 March.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.
Mar 7, 01:23 UTC
Mar 15, 2025

No incidents reported.

Mar 14, 2025
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