Identified - We're aware that new customers will be unable to sign up to Xero, or create a new organisation. This is also impacting some users ability to log into the Demo Company.

We have identified what is causing this. Resolving this is our top priority and we will update you as soon as we can.

We apologise for the inconvenience this is causing.

Status Last Reviewed: 5:26am UTC

Jul 03, 2025 - 03:46 UTC

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Xero Platform and Settings Degraded Performance
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Analytics powered by Syft (US and AU only) Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

HMRC system maintenance (MTD VAT) Jul 12, 2025 04:40 - Jul 13, 2025 21:50 UTC

HMRC is undergoing scheduled system maintenance for the MTD VAT service from 04:40 UTC Saturday 12th of July until 21:30 UTC on Sunday 13th of July 2025. During this time, customers may be unable to access the VAT registration, claim VAT enrolment, and VAT view and change services. Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/vat-online-service-availability-and-issues/vat-online-service-availability-and-issues
Posted on Jun 30, 2025 - 12:07 UTC
Jul 3, 2025
Resolved - Our team has resolved the issue impacting global customers trying to run Reports in Xero. We apologise for any inconvenience this has caused.

A product release caused Reporting to become unavailable and was rolled back to restore service.

Jul 3, 00:02 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 11:45pm UTC

Jul 2, 23:45 UTC
Investigating - We are aware some customers trying to run reports in Xero are experiencing an error page, or being directed back to the Reports screen. Our team is investigating this with urgency.

Status Last Reviewed: 11:36pm UTC

Jul 2, 23:37 UTC
Jul 2, 2025
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.