Xero Status

All Systems Operational

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Xero Platform and Settings Operational

Core Xero Products Operational

Expenses Operational

Invoicing, Bills & Quotes Operational

Bank Reconciliation Operational

Reporting Operational

Products and services Operational

Projects Operational

Fixed Assets Operational

Contacts Operational

Files Operational

America - Regional Products Operational

Tax Reporting - Sales Tax & 1099 Operational

Inventory Plus Operational

Asia - Regional Products Operational

Tax Reporting - Singapore GST Operational

Australia - Regional Products Operational

Tax Reporting - BAS, TPAR Operational

AU Payroll Operational

Canada - Regional Products Operational

Tax Reporting - Canadian GST & HST Operational

New Zealand - Regional Products Operational

Tax Reporting - NZ GST Operational

NZ Payroll Operational

South Africa - Regional Products Operational

Tax Reporting - SA VAT Operational

United Kingdom - Regional Products Operational

Tax Reporting - UK VAT & MTD Operational

UK Payroll Operational

Xero Mobile Apps Operational

Xero Accounting Mobile App Operational

Xero Projects App Operational

Xero Me Operational

Xero Verify Operational

Xero Partner Products & Tools Operational

Workpapers Operational

Xero Practice Manager (XPM) Operational

Xero HQ Operational

Xero Tax (AU) Operational

Xero Tax (NZ) Operational

Xero Tax (UK) Operational

Xero Central Operational

Hubdoc Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

(NZ) IRD System Maintenance Nov 23, 2024 02:00-20:00 UTC

The Inland Revenue Department (IRD) is completing scheduled maintenance from 3pm, Saturday 23 November to 9am, Sunday 24 November 2024. During this time NZ customers will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 9am Sunday 24 November.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.
Posted on Nov 19, 2024 - 21:02 UTC

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

Global: Invoicing - Some users are receiving errors when trying to preview or send an online invoice from Xero

Resolved - This incident has been resolved.
Nov 17, 22:27 UTC

Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 22:09PM
Nov 17, 22:09 UTC

Investigating - We are aware some customers are experiencing issues when trying to access New Invoicing. Our team is investigating this with urgency.

Status Last Reviewed: 22:01pm
Nov 17, 22:01 UTC

NZ: NZ GST and Payroll - Customers may have experienced errors attempting to file to IRD

Resolved - We are aware NZ customers trying to file GST returns, income tax returns or payday filings to IRD may have experienced errors for a period of 35 minutes. This related to a brief outage within IRD's systems. We apologise for any inconvenience caused.
Nov 17, 19:43 UTC

Nov 16, 2024

IRD System Maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:00 UTC

Scheduled - The Inland Revenue Department (IRD) is completing scheduled maintenance from 3pm, Saturday 16 November to 9am, Sunday 17 November 2024. During this time you will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 9am Sunday 17 November.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.
Nov 12, 20:31 UTC

UK Corporate Tax - Companies House maintenance

Completed - The scheduled maintenance has been completed.
Nov 16, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 08:00 UTC

Scheduled - Please note that Companies House will have some disruption to their online services from 8am until 2pm on Saturday 16th of November whilst they complete essential maintenance. Filings made during this period will be queued and processed after the maintenance.
Nov 13, 15:26 UTC

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Global: Hubdoc - Customers experienced errors viewing documents in Hubdoc

Resolved - Our team has resolved the issue impacting customers attempting to view documents in Hubdoc. This was related to a database issue, and the team are investigating further to prevent reoccurrence. We apologise for any inconvenience this caused.
Nov 14, 22:36 UTC

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

XeroHQ - customers unable to access Practice Reporting

Resolved - Our team has resolved the issue impacting customers from accessing Practice Reporting in XeroHQ. This issue related to a network connectivity error which our team was able to implement a fix to resolve customer impact. We apologise for any inconvenience this has caused.
Nov 6, 20:36 UTC

Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 7.38pm UTC
Nov 6, 19:38 UTC

Investigating - We are aware customers are currently unable to access Practice Reporting in XeroHQ/MyXero. Our team is investigating this with urgency.

Status Last Reviewed: 7.05pm UTC
Nov 6, 19:07 UTC