Our Product Team have resolved the issue that was preventing users from accessing WorkflowMax and Xero Practice Manager.
Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jan 14, 2020 - 00:39 UTC
Identified
Our Product Team have identified the cause, and are working to restore your ability to use WorkflowMax and XPM as soon as possible.
Posted Jan 14, 2020 - 00:25 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jan 14, 2020 - 00:10 UTC
Investigating
We’re currently aware of an issue where some users are experiencing slowness and errors in WorkflowMax and XPM. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jan 13, 2020 - 23:55 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).